When a powerful storm rolls through South Denver, it’s often your roof that takes the brunt of the damage. Whether it’s high winds, hail, or heavy rain, these weather events can compromise your home’s integrity in just minutes. Once the skies clear, many homeowners scramble to find a roofing contractor, often under pressure and without knowing what to look for.
South Denver, Highlands Ranch, Centennial, and surrounding communities are frequently targeted by storm-chasing contractors—companies with no real local presence that move from town to town after weather events, looking for fast profits. The result? Shoddy work, minimal accountability, and long-term issues that cost more to fix than they originally did to “repair.”
That’s why it’s critical to ask the right questions before hiring a roofer. This checklist from New Heights Construction, LLC—a trusted roofing company serving South Denver—helps homeowners avoid common pitfalls and make informed decisions.
Are You Licensed and Insured in Colorado?
This is the first and most important question. Colorado does not require a statewide roofing license, which means it’s up to each municipality to set its own rules. In South Denver, roofing contractors must be licensed in jurisdictions like Highlands Ranch (through Douglas County), Littleton, and other nearby areas. If a contractor cannot produce current licenses or proof of insurance, that’s a major red flag.
Legitimate roofing companies will carry:
- General liability insurance
- Workers’ compensation coverage
- Local licensing credentials and business registration
This protects you from being held liable if a worker is injured on your property and ensures the work complies with local building codes. Don’t settle for verbal confirmation—ask for documentation and verify it with the issuing office if necessary.
Do You Have Local References or Projects in My Area?
Storm restoration contractors often claim local experience, but their actual presence in South Denver may be limited or non-existent. The best roofing companies will be able to provide recent references from nearby neighborhoods and show photo documentation of completed work.
Ask for the addresses of past projects in:
- Highlands Ranch
- Lone Tree
- Englewood
- Parker
- Castle Pines
Speaking directly with previous clients gives you real insight into the contractor’s reliability, communication style, and workmanship. A reputable roofer should have nothing to hide and plenty of satisfied customers willing to vouch for them.
What Does Your Warranty Include—and Who Backs It?
Not all warranties are created equal. Many homeowners believe their roof is covered, only to find out the warranty was limited, vague, or no longer valid after the company disappeared. Always get warranty details in writing and clarify both the materials and the labor involved.
You should understand:
- The length and scope of the manufacturer’s warranty (typically for shingles or roofing systems)
- The duration of the contractor’s workmanship warranty
- Who to contact if issues arise
Top-tier roofing companies, like New Heights Construction, LLC, partner with trusted manufacturers and back their workmanship with multi-year warranties. They stay local, so you know who to call if something goes wrong down the road.
Will You Be Handling My Insurance Claim?
Many South Denver homeowners file storm-related roof claims through their insurance. A trustworthy roofing contractor will offer to assist with your claim, not push you into filing one unnecessarily or promise to “cover your deductible,” which is illegal in Colorado.
Experienced roofing professionals should:
- Provide detailed photo documentation for your claim
- Be present during the insurance adjuster’s inspection
- Help interpret the claim scope and pricing
- Advocate for you to ensure all damage is included
New Heights Construction, LLC has extensive experience navigating insurance claims specific to storm-related damage. They work closely with both homeowners and insurers to ensure fair outcomes and efficient project timelines.
What’s the Timeline and Communication Process?
Good communication and clear expectations make all the difference in a roofing project. Ask how long the project will take, what the daily schedule looks like, and how the team communicates updates. Storm damage projects can get complicated, so responsiveness is essential.
Here’s what to expect from a professional team:
- A clearly written contract outlining scope, timeline, and materials
- Regular updates via phone, email, or text
- On-site project supervision and accessible contact info
- A final walkthrough and inspection once work is complete
Avoid contractors who can’t give clear timelines or seem hard to reach. Roofing is a significant investment—partner with a team that values transparency, integrity, and follow-through.
Hiring the Right Roofer Starts With the Right Questions
After a storm, urgency is understandable—but don’t let pressure force you into a decision you’ll regret. Protect your investment and your home by asking these five essential questions before signing any contract.
New Heights Construction, LLC is proud to serve the South Denver community with honest evaluations, licensed service, and expert craftsmanship. From Highlands Ranch to Englewood, they’re known for reliability, transparency, and a commitment to doing the job right the first time.
Schedule your free post-storm roof consultation today to ensure your roof is in trusted hands, from the first inspection to the final shingle.