Castle Rock and the surrounding South Denver suburbs are no strangers to hailstorms. In fact, Colorado ranks among the top three states for hail damage claims, with Douglas County—including Castle Rock—experiencing dozens of severe weather events each year. If your home was recently hit by hail or wind, it’s normal to feel overwhelmed and unsure of your next steps.
Roof damage from storms isn’t always obvious at first glance, and delays in addressing it can lead to water intrusion, mold, insulation damage, and higher repair costs down the line. Whether you’re facing clear visible destruction or subtle signs of wear, New Heights Construction, LLC is here to walk Castle Rock homeowners through the process with clarity, professionalism, and peace of mind.
Here’s your step-by-step guide to handling hail damage on your roof the right way.
Prioritize Safety and Conduct a Visual Check
Once the storm has passed and it’s safe to go outside, begin by checking your property for signs of damage. Stay on the ground—do not attempt to climb on your roof. Many injuries occur from homeowners trying to inspect damage themselves.
Look for:
- Dents or cracks in gutters, downspouts, and siding
- Shingles on the ground or visibly misaligned from the curb
- Hailstones collected near your home (measure them if possible)
- Water stains on ceilings or walls inside your home
This initial check helps you decide whether professional evaluation is needed, and helps document what you observed immediately following the storm.
Schedule a Professional Roof Inspection
Even if your home “looks fine,” your roof may have sustained serious damage beneath the surface. Hail can bruise shingles, dislodge granules, and compromise waterproofing layers, all of which may go unnoticed without a trained eye.
A certified roofer from New Heights Construction, LLC can perform a full storm damage inspection and provide:
- A photo report of the affected areas
- Notes on shingle condition, flashing integrity, and gutter alignment
- Immediate recommendations for repairs or replacement
- Assistance in preparing documentation for your insurance claim
Castle Rock’s climate—characterized by high elevation, fast-changing weather, and seasonal hail—means even minor damage can quickly escalate. Getting a timely inspection reduces long-term risk and protects your warranty eligibility.
Contact Your Insurance Provider
If the inspection confirms storm damage, your next step is to notify your insurance carrier. Many homeowners’ policies cover hail and wind damage, but claims must typically be filed within a limited window, often six to twelve months, depending on the provider.
When you call your insurer:
- Be ready with your policy number and the date of the storm
- Provide your roofing inspection report and photos
- Request a claim number and details about your deductible
- Ask when an adjuster will visit your property
New Heights Construction, LLC can meet with the adjuster to ensure the scope of damage is accurately assessed and nothing is missed—an essential step in avoiding underfunded repairs or denied claims.
Understand Your Estimate and Options
After the adjuster’s visit, your insurance company will issue a claim summary that outlines what they’ll cover. This may include roof replacement, gutter repairs, or related restoration work. Review this document closely and compare it with your contractor’s estimate to identify any gaps.
It’s not uncommon for adjusters to overlook areas that a roofing professional may deem critical. Your contractor can submit a supplemental claim to request coverage for those items.
Also, ask your contractor about upgrade options. Many Castle Rock homeowners choose to install Class 4 impact-resistant shingles during storm-related replacements. These shingles offer better protection and may qualify for insurance discounts.
Begin Repairs with a Trusted Local Roofer
Once your claim is finalized, it’s time to begin repairs or replacement. Hiring a reputable local company is crucial. After major storms, Castle Rock often sees a surge of “storm chasers”—out-of-state contractors who perform rushed jobs and disappear before warranty issues arise.
Here’s why Castle Rock homeowners trust New Heights Construction, LLC:
- Fully licensed and insured in South Denver communities
- Deep knowledge of Castle Rock’s building codes and weather patterns
- Local references and verified reviews
- Warrantied work backed by long-term service and support
From start to finish, their team handles scheduling, permits, cleanup, and quality control. They keep you informed every step of the way and ensure your home is protected for seasons to come.
Why Quick Action Matters
Delaying your response to storm damage can lead to costly consequences. Water can seep through compromised shingles and slowly rot structural materials, impact attic insulation, or create mold growth behind walls. The longer you wait, the more extensive the repairs may become—and the more likely your claim could be questioned by your insurer.
Castle Rock’s dynamic climate only increases this risk. A mild roof bruise from hail in May can become a full leak by July’s thunderstorms or winter’s snow accumulation. Acting early, with a proper inspection and documented claim, gives you control over the process and peace of mind.
Take the First Step Toward Repairing Storm Damage
If your Castle Rock home was hit by a recent hail or windstorm, don’t wait to find out the extent of the damage. New Heights Construction, LLC offers free, no-obligation storm inspections to help you understand your roof’s condition and navigate the insurance process with ease.
Schedule your inspection today and take the first step toward protecting your home, preventing costly repairs, and working with a team that puts your needs first, every step of the way.